Luckily, Instagram automated messages have flipped the script on this narrative, almost entirely. ![]() Yet, Instagram direct message marketing has been underutilized due to DM management being almost entirely manual and labor-intensive. Without a doubt, Instagram DMs are one of the most effective channels to sell more on Instagram. Creators, influencers, and marketers have adjusted their approach to driving traffic and selling in DMs - radically boosting the impact of Instagram direct message marketing. We will quickly show you how you can log out on iOS, but the steps remain the same for Android.Instagram direct messages (DMs) have come a long way since the introduction of automated DMs with tools like Customers.ai. However, completely close the app (remove it from the multitasking tray) and restart it before you log back in. So, what you need to do next is login out and log back into Instagram. This is a method that has worked for some users when their Instagram DMs weren’t working. Alternatively, you can download the latest version of Instagram for Android and iOS from the links provided here. You can do that by visiting Google Play Store or iOS App Store respectively and updating the app. For those reasons and more, I recommend updating your Instagram to the latest version ASAP. Besides bugs that might come up, there might be security fixes that you don’t have. While after a certain old build, Instagram can stop working, even one iteration older can pose a serious threat to your phone. Also, the same happens if you using a beta build of the app. That could be the case for those who have turned off auto updates and refuse to update the app themselves. Once the servers are back up, try using the Instagram DM feature, and it should work just fine.Įarlier we mentioned that there’s a chance you might be using an old build of Instagram, causing the DMs to crash and stop working. Luckily, social media giants like Instagram’s parent Meta fix their server issues quickly so as to avoid downtime. If issues with Instagram servers do come up, there’s nothing for you to do except wait and have patience. Now, the Instagram DMs not working issue should be fixed. This is your clue to turn on Wi-Fi or Mobile Data to ensure the app and its features can work as intended. If you don’t have an active internet connection, Instagram will throw up a No Internet Connection message. A way to quickly test if your app is connected to the internet is to use other parts of Instagram. If you find that your messages are being sent but not received or vice versa, it could be because of spotty connectivity. In order for your Instagram DMs to work, the app needs to be connected to the internet. This might seem like a stupid mistake but is a pretty common one. Top Ways to Fix Instagram DMs Not Working 1. Nonetheless, keep reading as we talk about fixes for Instagram DMs not working on your Android or iOS device. Depending on the issue, it could be something or the other. These are just some of the possible reasons you not receiving Instagram DMs, and the list isn’t exhaustive. If you have missed out on too many updates, this could be an issue that has been fixed but you have missed out on it.
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